PRIVACY POLICY

 

What type of information do we collect?
At Bayside Residential Cleaning we receive, collect and store any information you enter on our website or provide us in any other way via email, telephone or other means. In addition, for our members we also collect personally identifiable information (including name, email, password, address and phone numbers); payment details (including credit card information held securely via a third party encrypted website Stripe Payments), comments, feedback, product reviews, recommendations, and personal profile.
 

How do we collect information?

When you conduct a transaction by purchasing a service or submit a form on our website, as part of the process, we collect personal information you give us such as your name, phone number, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the services we give to our customers

  2. To provide our Users with ongoing customer assistance and technical support

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

  4. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do you communicate with your site visitors?

To notify you, to troubleshoot problems with your account, to settle a dispute, to collect fees or money owed, to survey your opinions through surveys or questionnaires, to provide updates to our company, or for any reason that may be necessary, we may contact you.

 

What are cookies and how are they being tracked?
A cookie is a tiny file that collects your web browsing activity information that is embedded in your web browser. Using cookies helps a website to adapt its configuration to your needs and preferences. Data stored on your computer or any personal information (such as your name , address, email address , phone number, etc.) can not be accessed by cookies. Many web browsers automatically allow cookies, but by modifying your browser settings, you can opt to reject cookies. This can, however, keep you from completely taking advantage of our website.
Our website uses cookies to measure website traffic and help us provide website users with a better experience. In addition, to serve specific ads to website users, cookies can be used by third-party applications, such as Google Ad words. On or on other websites that you visit, such advertisements may appear.

 

Disclosure of Your Information
In order to comply with a legal requirement, such as a statute, rule, court order, subpoena, warrant, during a legal action or in response to a request from a law enforcement agency, we may need to reveal some details, which may include your personal data, from time to time.
We may depend on your written acknowledgment, whether by contact with you through this website or through our terms of business, due to the Australian Privacy Standards and in light of the above.

Finally, if there is a change of control in one of our undertakings (whether by acquisition, sale or otherwise) or the sale or transfer of its properties, customer details, which may include your personal data, may be released, sold or transferred as part of that transaction to a prospective purchaser under a confidentiality agreement. Finally, we will only reveal your data in good faith and if some of the above circumstances warrant it.

Third Parties
Bayside Residential Cleaning does not sell or deal with personal or client details and will not do so. We will never reveal your personal information to a third party, with the exception of the appropriate information needed by the suppliers of goods or services purchased by you or to protect the rights, property or protection of Bayside Residential Cleaning, or, if required by law, our customers or third parties.
However, without any reference to your name, we may use your details in a general sense to produce marketing data , define user requirements and to support it generally to meet consumer needs. Moreover, we may use the data you provide to enhance our website and services, but not for any other use.
 

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at baysideresidentialcleaning@gmail.com

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at baysideresidentialcleaning@gmail.com